“I’m 16, but I will pass my queue position to my children one day so hopefully they can play on Hallheim,” joked one Reddit user, referencing a European server hit particularly hard by capacity issues.
An unofficial website tracking New World data calculates that these bottlenecks might lead to wait times of up to 212 hours on some servers—that’s over a week, by the way—if player numbers hold. And while these figures likely indicate a possible threshold rather than an unavoidable reality, it’s still surprising that online games continue to deal with these issues.
“We understand that some players are experiencing lengthy queue times and we are working hard on a few things to help address these issues,” reads a developer update on the official New World website. “We are continuing to stand up additional servers and will expand the capacity of our existing servers once we have properly tested these changes.”
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Amazon also promises that players will be able to switch servers for free over the next two weeks, a service for which other online games often charge a small fee.
Servers dramatically failing to meet demand is nothing new in the world of MMOs. Earlier this year, a massive influx of players to Final Fantasy XIV prompted an apology from producer Naoki Yoshida over the amount of time users were forced to wait to play. Even so, one expects a little better from a corporation with Amazon’s expansive infrastructure and seemingly limitless resources.
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